Clear terms for your workspace.

Your service provider

Your seller is InSpe, IĮ, registration number 120650387, VAT number LT206503811, Savanorių pr. 178F-105, LT-02301 Vilnius, Lithuania. Contact support@foluro.com for service, billing, complaints or cancellation.

Your account and content

Foluro provides online tools to publish PDF catalogs, add product information and collect quote requests. You must be at least 18 and authorised to act for any organisation you represent. Keep your login and API keys secure and supply accurate account and billing information.

You retain ownership of your content and permit us to store, process and display it as needed to provide the service under your publication settings. Upload only material you have the right to use. Do not publish unlawful content, infringe others' rights, distribute malware or use Foluro for unsolicited messaging. A public catalog can be viewed by anyone with its link.

The publisher is responsible for its products, enquiries and dealings with readers. A Foluro quote request is an enquiry, not an order or a payment.

Subscriptions and payment

Each subscription covers one workspace. See pricing for catalog and storage limits. Monthly subscriptions are billed each month; annual subscriptions are billed for the full year in one payment. The annual plan's monthly equivalent is a comparison only. Prices are in US dollars. Applicable tax and the total are shown before payment. Your bank may apply conversion or card fees.

Subscriptions renew automatically until you cancel future renewals. Stripe processes payments for InSpe, IĮ; paid capacity is activated after payment confirmation. Creating an account, requesting early access or using an Internal workspace does not authorise any payment.

A failed renewal does not extend your paid period. When it ends, Starter limits apply. Existing catalogs are retained, but actions that exceed those limits may be unavailable. A full refund or dispute can remove capacity attached to that payment. Contact support to review an incorrect billing restriction.

Cancel future renewals

In Plans & billing, choose Manage billing to cancel through Stripe. Cancellation stops future renewals at the end of the paid period; it does not by itself refund an earlier payment. Contact support before renewal if you cannot access the portal. Plan changes are arranged through support. Reaching a limit never automatically authorises a larger plan.

Withdraw or request a refund

You may withdraw from your first paid subscription within 14 days of purchase and request a full refund of that initial payment, without giving a reason. Starting to use Foluro does not waive this policy. Submit Withdraw from subscription in Plans & billing, or email support@foluro.com with your account email and workspace name.

We acknowledge the request by email. After verifying the payment, we cancel the subscription and refund the initial payment to its original payment method within 14 days of receiving your request. Paid capacity ends when the withdrawal is processed. Contact support for other refund requests. Mandatory consumer remedies for defective services and statutory withdrawal rights remain available.

Availability and account closure

Keep your original PDFs and independent copies of important information. Foluro is an early access service: features can change and maintenance can interrupt access. We do not promise uninterrupted availability or a particular sales result. Contact support for export or account closure.

We may restrict content or access to address unlawful use, security problems or a material breach of these terms. Where reasonably possible, we explain the issue and give you an opportunity to correct it. Subscription cancellation does not automatically delete your account or content. See our privacy notice for retention and deletion.

Changes and consumer rights

We notify account owners before material subscription changes take effect. A price change applies only to a future renewal after notice and an opportunity to cancel. Lithuanian law governs these terms, without removing mandatory consumer protections or court rights in your country of residence. We do not exclude rights or liability that the law does not allow us to exclude.

Send complaints to support@foluro.com. Consumers may also contact the Lithuanian State Consumer Rights Protection Authority at vvtat.lrv.lt or their local consumer protection body.